Refund policy

At COZELLE12, we value honest customer feedback.

  • Reviews must be based on genuine experiences with products purchased from our store.
  • We welcome both positive and constructive reviews.
  • Reviews containing offensive language, spam, false information, personal attacks, or promotional content may be removed.
  • We do not edit customer opinions, but we may correct formatting or remove content that violates this policy.
  • By submitting a review, you grant COZELLE12 permission to display it on our website and marketing materials.
  • If you have an issue with your order, please contact our customer support before leaving a review so we can help resolve the problem.

Thank you for helping other customers make informed shopping decisions.