Shipping Policy

Effective Date: August 4, 2026

Thank you for shopping with COZELLE12. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed on weekends or public holidays.

• You will receive a confirmation email with tracking information once your order has been shipped (when tracking is available).

Shipping Times

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–18 business days

• United Kingdom: 5–12 business days

• Europe: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Other International Locations: 10–25 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, holidays, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout. We may also offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has shipped, you will receive a tracking number by email (when available) so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. COZELLE12 is not responsible for delays or additional costs caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact information listed on our website.

Thank you for shopping with COZELLE12!